In Case You Missed It: Multi-Housing News interviewed Senior Advisor John Campbell(U.S. Army – Ret.) on privatized military housing industry’s solutions to coronavirus challenges.

Gen. Campbell joined the Military Housing Association last year to advise the MHA on processes and operational policies that will have a positive long-term impact on our service members and their families.

Multi-Housing News’ Lucia Morosanu reports:

As the effect of the pandemic became more severe, the military housing sector had to adapt quickly and implemented additional protocols to keep both residents and employees safe, especially as maintenance operations continued. Mobile apps, online residential portals and virtual tours made it possible for staff to help residents, even when they were working remotely. One of the biggest setbacks has been the temporary halt of Permanent Change of Station implemented at the beginning of March. Military housing providers had to quickly implement changes to leases, to make sure residents in the different stages of moving were not left without a home.

Military Housing Association represents some of the most important members of the military housing public-private partnership industry, such as Balfour Beatty Communities, Hunt Military Communities, Corvias, Lincoln Military Housing and Patrician Management. Gen. John Campbell is a senior adviser for the association and talked to Multi-Housing News about what solutions the sector had to implement to overcome the pandemic-induced challenges.

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